ArtVision Studio TA

Refund and Returns Policy

At ArtVision Studio TA, we are committed to delivering professional and carefully crafted digital products designed to support your growth in photography, art, and graphic design. Every guide, template, and checklist is created with attention to detail and tested to ensure it provides value for both beginners and experienced creatives.

Because our products are entirely digital and are delivered immediately after purchase, there are important specifics you should know regarding refunds and returns. Please read this policy carefully before making a purchase.

1. Digital-Only Services

All of our products are digital files — such as PDF guides, templates, checklists, collections of images, or practice projects. Since there are no physical goods, our materials cannot be returned in the traditional sense. Once the files are downloaded, they become part of your personal digital library.

2. Eligibility for Refunds

Refund requests will only be considered under specific circumstances, such as:

  • If the file you received is corrupted or incomplete and cannot be opened.
  • If, due to a system error, you received the wrong product.
  • If the download link was not provided within 24 hours after successful payment.

In these cases, we will either provide a corrected version of the product or process a refund if the issue cannot be resolved.

3. Situations Not Covered by Refunds

Refunds cannot be granted in the following situations:

  • If you changed your mind after purchase.
  • If the product does not fully meet your personal preferences but matches its description.
  • If you realized you no longer need the product after downloading it.

We encourage you to carefully review product descriptions and previews before purchasing to make sure the item fits your needs.

4. Quality and Support Guarantee

Although refunds are limited, our commitment to your satisfaction is not. If you encounter any technical issue, our team will work with you to provide a corrected file or alternative access. Our goal is to ensure that every product you purchase is useful, functional, and easy to apply in your creative work.

5. Customer Care

We want you to feel confident when buying from ArtVision Studio TA. If you have any questions about the content, format, or application of our digital guides and resources, we encourage you to contact us before making a purchase. We are always happy to provide clarification, examples, or additional details to help you make the right choice.

This policy is designed to protect the integrity of digital content while ensuring fairness and clarity for our customers. By purchasing from ArtVision Studio TA, you acknowledge and agree to the terms of this Refund and Returns Policy.